Dropzone Forums — 4.7.6 does not transfer folder (Sonoma?)

Re: 4.7.6 does not transfer folder (Sonoma?)

null@example.com (John) — Fri, 29 Sep 2023 15:37:19 +0000

Cool thanks. Great to hear it’s sorted under 4.7.7.

Those red messages are expected behaviour under Sonoma.

Re: 4.7.6 does not transfer folder (Sonoma?)

null@example.com (jpf55) — Fri, 29 Sep 2023 13:44:03 +0000

Hello John,
I apologize for not being able to reply sooner.
4.7.7 did fix the problem but there are "errors" and I do not know if they also happened prior to Sonoma
Below is the Debug log of 4.7.7
Yes, the source files are on an external drive and yes, the were copied to a network drive.
In the beginning, I used the Move command never thinking the Dropzone would delete the source file on another drive... live and learn

Thank you very much for fixing the bug.
Best regards
Jean-Pierre

[Launching task with command line: runner.rb task-47531]

Task description file task-47531:

ACTION: "/Applications/Dropzone 4.app/Contents/Actions/Copy Files.dzbundle"
EVENT: "dragged"
VARIABLE: "support_folder" "/Users/jpf/Library/Application Support/Dropzone"
VARIABLE: "dragged_type" "files"
VARIABLE: "app_version" "4.7.7"
VARIABLE: "network_volume" "1"
VARIABLE: "apple_silicon" "1"
VARIABLE: "os_version" "14.0.0"
VARIABLE: "path" "/Volumes/usbMovies/_Movies"
VARIABLE: "tmp_folder" "/var/folders/4c/7ylmvbps71l5pxk7vkys9zq40000gn/T/"
ITEMS: "/Volumes/User2tb/Movies/New/___FOLDER NAMER/Snake" "/Volumes/User2tb//New/___FOLDER NAMER/Catch"

Determinate: 1
Begin_Message: Copying files...
Determinate: 0
Begin_Message: Copying “.DS_Store” to “_M”
fc: Source or Destination on external volume
fc: Using standard simple copy/move item strategy
Begin_Message: Copying “Snake.mkv” to “_M”
fc: Source or Destination on external volume
fc: Using alternate byte copy strategy
Determinate: 1
Progress: 25
Progress: 26
Progress: 27
Progress: 28
Progress: 29
Progress: 30
Progress: 31
Progress: 32
Progress: 33
Progress: 34
Progress: 35
Progress: 36
Progress: 37
Progress: 38
Progress: 39
Progress: 40
Progress: 41
Progress: 42
Progress: 43
Progress: 44
Progress: 45
Progress: 46
Progress: 47
Progress: 48
Progress: 49
Progress: 50
Begin_Message: Copying “.DS_Store” to “_M”
fc: Source or Destination on external volume
fc: Using standard simple copy/move item strategy
Begin_Message: Copying “Catch.mkv” to “_M”
fc: Source or Destination on external volume
fc: Using alternate byte copy strategy
Progress: 75
Progress: 76
Progress: 77
Progress: 78
Progress: 79
Progress: 80
Progress: 81
Progress: 82
Progress: 83
Progress: 84
Progress: 85
Progress: 86
Progress: 87
Progress: 88
Progress: 89
Progress: 90
Progress: 91
Progress: 92
Progress: 93
Progress: 94
Progress: 95
Progress: 96
Progress: 97
Progress: 98
Progress: 99
Progress: 100
Finish_Message: Click here to open the '_M' folder
URL: 0

[Task completed]

Re: 4.7.6 does not transfer folder (Sonoma?)

null@example.com (John) — Fri, 29 Sep 2023 02:09:58 +0000

Dropzone 4.7.7 has just been released and should resolve this. It was an issue with the Copy Files action where directories would not be created properly at the destination.

You can update to Dropzone 4.7.7 in the Dropzone Settings under the Updates tab. The Setapp version and Mac App Store version of 4.7.7 will be available as soon as they are approved (usually a day or two).

Re: 4.7.6 does not transfer folder (Sonoma?)

null@example.com (John) — Thu, 28 Sep 2023 22:35:20 +0000

Thanks. I think you've definitely uncovered a major bug here. The way copy and move works has changed drastically for Sonoma and it looks like there is some case here my testing hasn't caught.

I can replicate this for a Copy Files action when copying a folder but it works as expected for Move Files actions. Is this what you're seeing?

Also, if you try one that doesn't work and then open the grid and press the key combo Cmd+Shift+D (to open the debug console) can you paste the output.

I'm investigating this as top priority so there will likely be an update out to solve it very soon.

4.7.6 does not transfer folder (Sonoma?)

null@example.com (jpf55) — Thu, 28 Sep 2023 13:50:05 +0000

Since yesterday and coincidentally since my installing Sonoma, Dropzone 4.7.6 does not transfer, copy, move folders.

Transferring files or multiple files still works fine but a folder, whether empty or not will not transfer but you still get the TaskFinished sound.

I tried to look for a log but did not find one.

I tried with different folders and all transfers act as completed but are much too quick and definitely do not transfer.

If you need more info, don't hesitate