• Registered: 2022-03-22
  • Posts: 1

Topic: YouTube Downloader error

Hi,

For some reason my YT-downloader action does not work anymore. When trying to download a movie, I get this error message:

[Launching task with command line: runner.rb task-78252]

Task description file task-78252:

ACTION: "/Users/koen/Library/Application Support/Dropzone/Actions/YouTube Downloader.dzbundle"
EVENT: "dragged"
VARIABLE: "path" "/Users/koen/Movies"
VARIABLE: "dragged_type" "text"
VARIABLE: "tmp_folder" "/var/folders/9m/hv34gnbj5299cqv1xy_xj7y00000gn/T/"
VARIABLE: "app_version" "4.2.8"
VARIABLE: "apple_silicon" "1"
VARIABLE: "support_folder" "/Users/koen/Library/Application Support/Dropzone"
ITEMS: "https://www.youtube.com/watch?v=OFbxqwMlsSE"

/Applications/Dropzone 4.app/Contents/Actions/lib/runner.rb:73:in `exec': No such file or directory - python (Errno::ENOENT)
    from /Applications/Dropzone 4.app/Contents/Actions/lib/runner.rb:73:in `<main>'

[Task completed]

Any ideas about what is causing this?
Thanks,
Conrad

  • John
  • John
  • Dropzone Support
  • Offline
  • Registered: 2010-03-24
  • Posts: 432

Re: YouTube Downloader error

Can you try reinstalling the action from the link below:

https://aptonic.com/actions/install.php … Downloader

I think you may be running an outdated version of the action.

  • John
  • John
  • Dropzone Support
  • Offline
  • Registered: 2010-03-24
  • Posts: 432

Re: YouTube Downloader error

Actually I just had another user email me about this and I have investigated further. The YouTube Downloader action is currently not working due to the removal of python under macOS Monterey 12.3. The solution for now is to open a terminal and type 'python' which should trigger install of developer tools (this includes python).

A proper solution (python bundled with Dropzone) is coming soon and this will make it work again without this extra step. Will update here once this is released.

  • Registered: 2022-03-25
  • Posts: 1

Re: YouTube Downloader error

Tried running 'python' in Terminal on MacOS Monterey 12.3 but there is no python.  Tried 'python3' and it loaded Python 3.7.2 in Terminal.  Left it open then...

Quit and reloaded Dropzone 4.  Still no dice.

Copied and Edited the script, but still no dice.

Closed Python3 in Terminal and tried to download YouTube video again.  Again, no luck.

Here is what I'm still getting...

[Launching task with command line: runner.rb task-88845]

Task description file task-88845:

ACTION: "/Users/xxx/Library/Application Support/Dropzone/Actions/YouTube Downloader.dzbundle"
EVENT: "dragged"
VARIABLE: "path" "/Volumes/xxx/YouTubeDownloads"
VARIABLE: "network_volume" "1"
VARIABLE: "dragged_type" "text"
VARIABLE: "tmp_folder" "/var/folders/b9/ddr9z99954z4978ttztz0_w00000gp/T/"
VARIABLE: "app_version" "4.2.8"
VARIABLE: "support_folder" "/Users/xxx/Library/Application Support/Dropzone"
ITEMS: "https://www.youtube.com/watch?xxx"

/Applications/Dropzone 4.app/Contents/Actions/lib/runner.rb:73:in `exec': No such file or directory - python (Errno::ENOENT)
    from /Applications/Dropzone 4.app/Contents/Actions/lib/runner.rb:73:in `<main>'

[Task completed]

  • John
  • John
  • Dropzone Support
  • Offline
  • Registered: 2010-03-24
  • Posts: 432

Re: YouTube Downloader error

OK thanks. I think for now the only solution may be to install Xcode from the Mac App Store which includes python so you could try this for now. I am working on a full solution to this issue and will update once this is out.

  • John
  • John
  • Dropzone Support
  • Offline
  • Registered: 2010-03-24
  • Posts: 432

Re: YouTube Downloader error

The proper fix for this issue is now out. This will make the YouTube Downloader action work again under the latest version (currently 12.3) of macOS Monterey. And there is now no need to install Xcode or developer tools.

You can get the fix by updating to the latest version of Dropzone 4 (by going into the preferences, then the updates tab and then clicking 'Check Now') then also reinstall the YouTube Downloader action - by going here: https://aptonic.com/actions/install.php … Downloader

Then the YouTube Download action should work again as expected. You need to be on Dropzone 4.2.9 or later and YouTube Downloader action version 2.6 or later for it to work. You can double check these after updating in the Dropzone preferences.