• Registered: 2014-07-23
  • Posts: 1

Topic: Constantly being asked for Serial Number

Hi. I purchased on the MAS, and used it for a day, then replaced with the non-App Store version. Now I get the "Please Register" you are using your Trial message. It is extremely annoying.

  • John
  • John
  • Dropzone Support
  • Offline
  • Registered: 2010-03-24
  • Posts: 436

Re: Constantly being asked for Serial Number

I have just sent you a non-App Store license. It's supposed to register automatically by detecting your MAS purchase although in rare cases this doesn't work which I'm investigating.

  • Registered: 2015-11-28
  • Posts: 1

Re: Constantly being asked for Serial Number

Hi,

i have the same issue here with Dropzone 3.5.4.
Used a long time the MAS version until i needed the SFTP Upload plugin.

br

  • John
  • John
  • Dropzone Support
  • Offline
  • Registered: 2010-03-24
  • Posts: 436

Re: Constantly being asked for Serial Number

There was an issue with the Mac App Store certificates recently that caused people who had transitioned from the Mac App Store version to the non-Mac App Store to have the trial alert screen show. Rebooting will resolve this.

This was not related to the issue mentioned by musicscramble at the top of this thread which was caused by a different (now resolved) issue.