1

(14 replies, posted in Dropzone Support)

John wrote:

When Dropzone becomes unresponsive, if you click the menu item and press (Command+,) does the Dropzone Preferences window appear?

No, it doesn't appear.

I just tried re-launching Dropzone from Alfred (a launcher app) when it was unresponsive, and after doing that it responded to clicks again. Not sure...

2

(14 replies, posted in Dropzone Support)

I've captured a Sample from Activity Monitor of Dropzone in its unresponsive state. Maybe this will help: http://pastebin.com/raw.php?i=Ct3QGCG5

3

(14 replies, posted in Dropzone Support)

I don't think so? I don't know what that is.

EDIT: Looked it up. No, I'm not using it. Here are the toolbar apps I'm using: Dropbox, Fantastical, TextExpander, LiveReload, Concentrate, TicToc, ILoveStars, F.lux.

4

(14 replies, posted in Dropzone Support)

John wrote:

If Dropzone is crashing there will definitely be a crash report. Open Console.app and in the log list on the left-hand side expand a section marked 'CrashReporter' - any time an app crashes a report is added to this section.

Hmm, maybe it’s not crashing, then. There's no Dropzone report in there. I should mention that the app is still ostensibly running (icon is in the menubar, process appears in Activity Monitor and isn't 'Not Responding'), but cannot be interacted with at all.

5

(14 replies, posted in Dropzone Support)

I'm getting a silent crash in Dropzone 2.2 in Lion every day. Nothing in Console.app, though I usually don't notice the crash for a while so it may have been cleared from the Console log by the time I check. Killing Dropzone in Activity Monitor and relaunching brings it back no problem.

I have a theory but I'm not sure it's relevant. I have a number of actions that move files to an external volume which is frequently mounted and unmounted. Perhaps the periodic disappearance of those destinations has something to do with it?