hey, john,
i downloaded a screencast app and have finally recorded a demonstration of the behavior i've been describing. i'm emailing it to support@[yourdomain].com.
1 2012-05-31 09:11:47
Re: DZ "action completed" messages take too long (6 replies, posted in Dropzone Support)
2 2012-05-03 09:03:50
Re: DZ "action completed" messages take too long (6 replies, posted in Dropzone Support)
wow. i wasn't notified of your reply, here...
i'm using various folder destinations on my internal hard drive, and i'm running 10.7.3. rebooting has no effect.
after i drop an item on the desired folder, and after dropzone plays its confirmation sound, i'm unable to close safari tabs for approx. 4-5 seconds. in fact, if i attempt to close a safari tab too quickly, i get the mac's "error/alert" sound. on average, if i keep attempting repeatedly, i get the alert sound twice before i can successfully close the tab.
it's extremely frustrating. (in fact i came here tonight to ask if you'd found a solution, so it's even more frustrating to discover you had asked me additional questions, but i wasn't notified. i've checked my account settings, and i have properly subscribed to this thread. i hope it works properly, going forward.)
3 2012-04-16 03:18:55
Re: Change the Circles position (2 replies, posted in Feature Requests)
+1.
just to be clear, i'd like to keep my dock and circles on the same side (left). but i'd like to be able to vertically move the circles "pad" (not sure what you call it) vertically along the edge, freely, to the position that suits me. i've got a couple of inches both above and below my dock that are unused, and presently, i'm constantly invoking circles when i didn't mean to.
(on a related note, after the circles themselves (not just the half-circle launch pad) appear (often by mistake) and then retract, it takes too long for the half-circle launch pad to disappear. it thinks i want to interact with it, when in fact i'm trying to get to icons on my dock! so, i have to force myself to wait for it to go away completely before i can attempt accessing a dock icon again.)
circles are great; they just need some fine-tuning. :-)
thanks.
4 2012-04-10 08:26:22
Re: DZ "action completed" messages take too long (6 replies, posted in Dropzone Support)
thanks for the reply.
yes, dropzone is taking keyboard focus while displaying the status window. that's why my keyboard shortcuts (such as command-w to close the current window) are unavailable until the status window goes away. but again -- this was not an issue with the previous version. this is new behavior with v2.
thanks for the suggestion, but command-tabbing isn't really an option. first, i generally have several apps open, so command-tabbing to the one i need would be cumbersome. also, by the time i do that, dropzone's status window would be gone anyway. we're really just talking a couple of seconds, but cumulatively, i'm having to wait for it over a hundred times a day, and it's frustrating. thanks for taking a look at this...
i hadn't tried moving the status window. i'll do that now.
thanks again.
5 2012-04-09 17:40:48
Topic: DZ "action completed" messages take too long (6 replies, posted in Dropzone Support)
hello. i'm really enjoying this new incarnation of DZ. however, the confirmation messages that pop up after an action is completed simply take too long.
call me a "power user" or whatever, but after i drop something onto DZ and i hear the confirmation sound (which is MUCH nicer now -- thanks!), i'm on to the next task. but 9 times out of 10, i find myself having to *wait* for DZ's confirmation message to disappear before i can move on.
i'm a keyboard-shortcut guy, so that's part of it. i don't waste time moving the cursor or reaching for a mouse. so, as soon as i've dropped something on DZ and i hear the confirmation sound, i'm on to invoke another action (via the mac keyboard). but i'll get the mac's standard "oops" (i.e. "error") sound -- sometimes twice in a row(!) -- while waiting for DZ's message to fade away.
please, PLEASE let us adjust the timing of that message. this is driving me insane. (by the way, i never, ever had this problem with DZ 0.x, which i used for 2-3 years. only last week did i upgrade, and my behaviors have not changed. this new version of DZ is simply *slower*. :-)
[RELATED: sometimes i'm working on the sofa (reclining), with the computer on my chest, and i can't comfortably *see* DZ's "action completed" messages, because they're near the bottom of the screen. please give us the ability to move those messages to a location on the screen that suits us.]
6 2012-04-05 09:05:12
Re: Upgrade-attempt nightmare… (2 replies, posted in Dropzone Support)
that worked. thanks!
7 2012-04-05 00:13:08
Topic: Upgrade-attempt nightmare… (2 replies, posted in Dropzone Support)
i've been a registered user for 3 years.
today i learned of v2, so i visited the web site to investigate an upgrade path. finding no info about upgrading, i inquired with aptonic via email, then thought i'd download and try v2 in the meantime.
unfortunately, upon launching v2 (which is supposed to run in trial mode for 15 days), the software immediately (and erroneously) stated that my trial period had *expired* and that i must now purchase the app to continue using it. it seems the app hasn't been programmed to recognize previously registered copies of the app (or something like that).
so, for now, i had no choice but to quit the app and return to v1 -- except now, when i launch v1 *all* of my carefully cultivated destinations (25 or so, complete with custom icons) are *gone*. nada. zip. zilch.
i trashed v2, restarted my computer, and launched v1 again. it required and accepted my previous serial number, but still, when i access the app -- all of my destinations are gone.
so, now, i can't even use v1 while waiting for a response re: upgrading to v2. needless to say, this is extremely frustrating... how do we rectify this?