251

(18 replies, posted in Dropzone Support)

OK, thanks. Unfortunately I'm still not sure what the problem is. I've modified the destination script slightly to provide more debug output. Can you please download http://shipsomecode.com/misc/Print.dropzone.zip - unzip it and then double click the Print.dropzone file to install it (it should replace your existing print extension). Then try to print a jpg again and look at the debug console.

It still won't print but in the debugging output there should be a line that says something like command: lp -d <printer name> "Pathfinder.jpg"

Please open a terminal and paste everything after the 'command:' part into Terminal (it is in Applications under the Utilities folder) and see if it prints then or paste me any output from the lp command.

252

(8 replies, posted in Dropzone Support)

OK thanks, I think the issue must be that Dropzone can't find the ruby interpreter then.

If you open a terminal and run /usr/bin/ruby -v what output do you get?

Under 10.9 Dropzone looks for ruby 1.8 at the path /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/bin/ruby so can you also try running this interpreter?

253

(8 replies, posted in Dropzone Support)

When you relaunched Dropzone, was a 'Dropzone' folder recreated in Application Support?

Does the 'Dropzone' folder contain a 'Destination Scripts' folder and inside this folder should be a lib folder which is symlinked to /Applications/Dropzone.app/Contents/Resources/Destination Scripts/lib ?

254

(18 replies, posted in Dropzone Support)

Is it just PDFs that it fails for or other file types also? Try dragging a jpg onto the print destination and see if that works.

Have a look in the debug console when dragging onto the print destination. You can do this by opening the Dropzone Preferences and then pressing CMD+Shift+D

Paste me the output from the debug console - maybe that will shed some light. I just tried the print destination myself with a PDF and it worked fine so it may be something specific about your setup.

255

(8 replies, posted in Dropzone Support)

Hi Ian - Try closing Dropzone, delete your ~/Library/Application Support/Dropzone folder and relaunch the app. Note you'll need to reinstall any destinations you had installed.

I've seen this happen when you run Dropzone from somewhere - e.g. your downloads directory and then move it somewhere else and run it again. This is because a needed symlink breaks.

If that doesn't fix it then yes it could be related to the rvm thing, let me know if the above fixes it first and we'll go from there.

Thanks for the feedback! Will certainly consider this for future versions.

257

(3 replies, posted in Dropzone Support)

I wasn't aware that you could do that with S3. That's a cool feature!

There isn't an extension currently, but I will think about it for the future.

258

(3 replies, posted in Dropzone Support)

Great, thanks! Yes a screencast would be very helpful. You can either link it here or email to support@aptonic.com

OK thanks. I've been doing some Googling around and it looks like the fix I implemented only works for dual-GPU MacBook Pros that were shipped Early 2011 and after. It's discussed in this tech note here https://developer.apple.com/library/mac … index.html It's a pity Apple has done it this way - I know other apps such as 1Password suffer this problem as well - see http://discussions.agilebits.com/discus … -card-used

Basically without stripping out all the Core Animation/Open GL stuff in Dropzone (which is practically impossible, the whole grid and everything is rendered with Core Animation) there's noway to fix this. With the problem now resolved on all post 2011 MacBooks there's just no incentive for me to spend time on this. Sorry! You may want to discontinue using Dropzone until you upgrade your MacBook.

Did you try turning off grid animation in the preferences? I don't think this will fix it but worth a try.

260

(3 replies, posted in Dropzone Support)

Thanks! Glad you like it.

Is this the grid or circles popping up over and over? There was a bug like this with Circles in an earlier version of Dropzone but it has been fixed. What version of Dropzone are you running? For the Mac App Store version you can check this by right clicking the app in the Finder and doing Get Info or for the non-Mac App Store version you can check from the Updates tab in the preferences. The latest version of Dropzone is currently 2.8.5.

If you're running the latest version and it does it again it would be great if you could use QuickTime to capture a screen recording of this happening to send me. I might be able to figure out the issue from that.

OK, thanks. Which version of Dropzone are you running? And is this the Mac App Store or non-Mac App Store version?

If you're having trouble registering Dropzone, please see this page:

http://aptonic.com/guide/registration.php

It contains a number of possible fixes as well as an alternative method of registration where you can put in your serial and download a license file if you're really stuck.

263

(5 replies, posted in Feature Requests)

Yep, I agree this is an important feature. I'll have a look at the API and see how hard this would be.

Darn - I was pretty sure this was fixed.

How do you know it's Dropzone causing the discrete graphics to get switched on? Could it be another app?

265

(1 replies, posted in Dropzone Support)

Hi morningnapalm - Try relaunching the app (can kill it with Activity Monitor) and see if that fixes it.

266

(1 replies, posted in Dropzone Support)

Unfortunately not possible at this stage. This is something I plan to improve in future versions though.

267

(1 replies, posted in Dropzone Support)

The way you use text destinations is you drag text onto them. Like with the Save Text destination you would highlight the text in your browser or TextEdit or whatever and then hold down the left mouse button on the selection. The text should come away and you can drag it onto Dropzone.

Check your downloads folder. It would have downloaded the extension to there. You need to double click the downloaded Dropbox.dropzone file to actually install it.

269

(11 replies, posted in Dropzone Support)

Great, no problems smile

270

(11 replies, posted in Dropzone Support)

OK, yeah - this is something to email the makers of 1PW about.

The Dropzone issue is definitely fixed.

271

(11 replies, posted in Dropzone Support)

Hi lopen -

One thing I've noticed is that if you move the mouse with the 1PW Mini menu open then it loses focus. This happens regardless of whether Dropzone is open or not. This is an issue in 1PW mini and not with Dropzone.

Could this be the issue you're seeing here? I'm running the latest version of 1PW 4 (Version 4.0.9) and I'm pretty sure the original issue (mini losing focus after a second with Dropzone open) is fixed. You may want to close Dropzone and verify that it's not really an issue with 1PW.

If you still think it's a Dropzone issue, please record a short screencast showing the issue and link here. I've been proved wrong before!

272

(1 replies, posted in Feature Requests)

Hi psybnc,

Thanks smile Glad you like it.

I've just investigated this, and it's because the current Tumblr destination script was written for the Tumblr v1 API which has now been phased out. The destination will unfortunately need to be totally rewritten for the v2 API.

I will consider this for a later version. If someone else wants to help out with this, that'd be swell.

273

(11 replies, posted in Dropzone Support)

Excellent! Thanks for reporting back. Great to know it's definitely fixed.

If you feel like it sometime, a positive review on the App Store is always hugely appreciated smile

274

(11 replies, posted in Dropzone Support)

I've just released an update (Dropzone 2.8.3) that fixes this issue.

If you're running the non-Mac App Store version, you can click on the Updates tab in the Dropzone Preferences and then click the Check Now button to upgrade.

If on the Mac App Store version you can either wait about a week for Apple to approve the update or you can switch to the Non-Mac App Store version by downloading it at http://aptonic.com/dropzone/latest (It's the same but gets updates faster).

Email me if you need a license for the non-Mac App Store version.

275

(11 replies, posted in Dropzone Support)

Hi Rrjqubx,

Thanks! Glad you like the app. I'm an avid 1Password user myself (although I wasn't using the mini menubar). After enabling the mini menubar I'm having the same issue as well. A quick search through the Dropzone source code for timers and I've found the issue. It's actually something new in Mavericks I added to work around an OS X bug with dual screens.

I'll investigate further and hopefully have an update for you on this shortly.