Hi Tom!

You should definitely remove the old version first. The best way to do this is to simply drag the Dropzone icon out of the dock. A dialog should then come up with an option to 'Uninstall Dropzone' - click this, Dropzone 0.6 will be uninstalled and moved to the trash. Empty the trash to complete the uninstall.

Then you can download and install Dropzone 2 from http://aptonic.com/dropzone/latest

Thanks Chris. Please check Console.app for related messages as well. Please also upgrade to Dropzone 2.2 which just came out on the Mac App Store.

I've never had anything like this myself, so it must be something specific about your configuration.

Please let me know your OS version and Mac type. A screen recording showing exactly what's happening is also very useful.

328

(2 replies, posted in Dropzone Support)

Install v2 again from http://aptonic.com/dropzone/latest and then when it comes up saying your trial has expired put your old registration details in.

All customers who purchased an old version can use their existing license details to register the new version.

I think the destinations have gone missing because when you upgraded to v2 your database was automatically upgraded and earlier versions don't work with the new database format. When you upgrade to v2 they should all come back again.

329

(5 replies, posted in Feature Requests)

Yup. Message received. I'll look into it

I've made you a modified version of the FTP Upload destination that uploads with FTP and then shortens the URL with bit.ly like you say - download it from the link below:

http://aptonic.com/getdestination.php?n … y.dropzone

Before you double click on this destination to install it, you'll need to edit it with a text editor (TextEdit should work) and update the following two lines at the top:

$BITLY_USERNAME = "your-bitly-username"
$BITLY_API_KEY = "your-bitly-apikey"

You need to change your-bitly-username and your-bitly-apikey to the info you get from bit.ly when you create an account. Then save the file, double click on the script to install it and put in your FTP details as normal.

OK, if it happens again, open Activity Monitor and hit 'Sample Process' and send me the output. That may give us a clue as to what's happening. Any extra information you can provide, such as what you were doing at the time would also be useful.

Are you using any utilities that mess with the graphics system such as gfxCardStatus. If you are, you could try turning off the 'Animate grid opening and closing' preference in the Dropzone preferences and see if that helps.

Could you please do a search for Dropzone in Console.app (located in /Applications/Utilities) and see if there are any messages?

333

(1 replies, posted in Feature Requests)

That's a cool idea. This would probably be implemented as a separate 'Open text in Application' destination. I will keep it in mind.

ImageShack have just updated their API and the ImageShack destination that ships with Dropzone 2.1 is now giving an 'Upload Failed' message when trying to share an image. This will be fixed in Dropzone 2.2.

In the meantime, you can download and install the updated destination below to fix this:

http://aptonic.com/getdestination.php?n … 2.dropzone

First, remove your existing ImageShack destination from the grid in the Preferences then download the one above and double click it. Then click 'Add to Grid' to install it.

My apologies for the inconvenience.

Update: Dropzone 2.2 is now available from the Mac App Store and from our site. It fixes this problem.

Save the Droplet somewhere and then add it to Dropzone by adding an 'Open Application' destination that points to the Droplet.

That should work.

336

(4 replies, posted in Dropzone Support)

You have to give it your bit.ly API key in the password field, not your password. To get your bit.ly API key, go here: http://bit.ly/a/your_api_key

That should fix it!

337

(2 replies, posted in Feature Requests)

I'm thinking of adding this to a future version. It's definitely a cool idea.

338

(2 replies, posted in Dropzone Support)

For anyone else having this issue, Dropzone assumes that if you drag a single item that it doesn't need to zip it before attaching it to your message. However, if you want to always zip even for only one file then I have created a destination that does this.

Here's a link to the modified Zip & Email destination that always zips:

http://aptonic.com/getdestination.php?n … p.dropzone

Download and double click it to install it.

339

(2 replies, posted in Dropzone Support)

I've investigated this issue further and it's due to a bug where the ImageShack destination is not included with 2.0.

This has been fixed in 2.1 which will be available as a free update from the Mac App Store as soon as Apple approves it. In the meantime, installing the destination manually as explained above will work.

Thanks ivanlozano, but unfortunately that won't fix it.

I've been looking into this and it's due to a bug in the Zip & Email destination. I've just submitted Dropzone 2.1 to the Mac App Store and it should fix this issue.

Not at the moment, but I will consider this for future versions.

342

(1 replies, posted in Dropzone Support)

I need more information than that. Is this via the Mac App Store or the old (0.6) dock based version?

How are you trying to open it and what happens exactly?

343

(18 replies, posted in Dropzone Support)

I've just updated the print destination.

It now supports printer selection and also printing of Microsoft Word documents. You can download the latest version of this extension from http://aptonic.com/extend.php

344

(1 replies, posted in Feature Requests)

The alternative is Circles which is activated by dragging items to the middle right of the screen or moving the mouse there and clicking the half Circle that appears.

Try Circles, it gives you a much larger dragging target and is great if you have a lot of items in your menu bar.

345

(2 replies, posted in Dropzone Support)

Hi Michael

I had someone else have a similar issue and the solution was to re-install the ImageShack destination script manually by downloading it and double clicking it. Then delete your existing ImageShack destination in the preferences and re-add it.

Here's a link to the ImageShack destination:

http://aptonic.com/getdestination.php?n … k.dropzone

Try relaunching the app if you're still stuck.

346

(2 replies, posted in Feature Requests)

I've got a lot of feedback from others who want this option as well so there's a good chance this will find its way into a future version.

No problems, thanks.

I upgraded to 10.7.3 and I'm still not able to reproduce this issue. When you say "multiple desktops are activated" am I correct in thinking you mean you have added desktops using the plus in the top right of mission control (screenshot)

http://img213.imageshack.us/img213/6364/multipledesktops.png

I tried adding a few desktops and Circles still activates fine on all desktops and in fullscreen apps. Do you have dual monitors or is there something else I'm missing here?

If possible, it would be very useful to see a short screen recording of this issue occurring. Thanks.

349

(2 replies, posted in Dropzone Support)

Are you sure you entered the Dropbox UserID correctly?

Also, download the latest version of the Dropbox extension from http://aptonic.com/extend.php (it was just updated) and then try resetting up the destination from scratch using the steps in this guide:

http://aptonic.com/dropzone/destination … ropbox.php

350

(18 replies, posted in Dropzone Support)

The Dropzone Print destination doesn't currently support printing of Word Documents or changing print settings.

I'm working on a better version of the Print destination. I whipped up the current one in a few minutes to just print images, text and PDFs but it has been a lot more popular than I expected so I am now improving it.