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Hi there,

Do you have a link to the DMG you're trying to install so I can download it and check this for you?

Hi Ward,

Thanks glad you're enjoying the app!

Here's the release notes for 4.2.0: https://aptonic.com/sparkle4/releasenotes/4.2.0.html

But I agree there should be a section to view these. I will add to my TODO list.

Cheers
John

This issue is now fixed. If you update to Dropzone 4.1.7 (can be downloaded from https://aptonic.com/dropzone/latest) then clicking the icon will work again as expected.

I have fixed this and there will be update out within a week that contains the fix. It was just a matter of adding the HEIC file extension to the list of allowed extensions for the Resize Images action.

Thanks for the report George!

The non-Mac App Store versions (Setapp or direct from us) of Dropzone 4 will migrate your actions from Dropzone 3 to Dropzone 4 automatically, however the Mac App Store version of Dropzone 4 will not be able to do this automatically due to sandboxing. If you email support@aptonic.com I may be able to provide a discount for you for the non-Mac App Store version of Dropzone 4 so you can have your actions auto-migrated.

From that video everything is working 100% as expected. You're trying to drop a textual URL onto a file based action. You could drop the URL on an action that handles text, such as the Shorten URL action but it doesn't make sense to try and drop text onto the downloads action.

And nope, no-one else has mentioned anything about getting spam after signing up to the forum. We hide email addresses of forum users anyway so there's noway anyone could get your email address from this forum.

This isn't a thing anymore. It was a bug that was fixed years ago. Maybe try a reboot and if the issue persists please include a link to a video of this occurring.

Thanks for posting those logs. I notice from the log that you're running Dropzone 4.0.7. Are you able to update to the latest version of Dropzone (currently 4.1.2) and seeing if you still have the issue?

It's also possible that you could be on an outdated version of the YouTube Uploader action. To check you have the latest version of this can you please open the Dropzone preferences by clicking on the white settings gear in the top right of the Dropzone grid and then choose 'Preferences' from the menu. Then in the 'Cloud Actions' tab click the 'Check for Updates' button and then verify that the version number of the YouTube Uploader action is 2.4.

The Google Drive action is bundled with Dropzone so as long as you are running the latest version of the app then it should work as expected.

Let me know how you get on.

Yep you can do that. Dropzone automatically registers itself as a macOS service which allows you to send files into Dropzone from other apps. To use this feature you can press Ctrl+Option+Cmd+D with the file or files you want to send to Dropzone selected in the Finder. The keyboard shortcut used is configurable in the macOS system preferences under System Preferences -> Keyboard -> Shortcuts -> Select Services in the left hand pane.

I've also uploaded a video showing how to use this feature here (made to show how to use this for Dropzone 3 but the feature works the same in Dropzone 4):

https://youtu.be/gReRHjppIE4?t=393

(Linked at the relevant timestamp so you don't have to watch the whole thing)

Hope that helps!

Please email support@aptonic.com

Thanks,
John

I've done a bit more investigation into this and people have said that this can be fixed by forcing curl (which Dropzone uses) to use HTTP 1.1. I think it's caused by some specific network configuration as another customer emailed me to say he was having this same issue and after he swapped out his router the issue went away.

I've made the change to force HTTP 1.1 and this will go out with Dropzone 4.0.9. I'm pretty optimistic this will resolve it. I'm in the middle of some other major development on the app though so it may be about a month before this update goes out. But try it again when 4.0.9 goes out and hopefully that will fix it.