Hold down the option key with the add action menu open and it will appear.
2 2025-01-03 01:17:57
Re: Insta Login Issue (5 replies, posted in Dropzone Support)
Hmm, sorry but this reel will not download for some reason. I have the same issue. It's a problem with the Instaloader library which Dropzone uses. I have already upgraded it to the latest version but that didn't solve the issue. Resolving the underlying issue with Instaloader is beyond the scope of what I can do right now.
Probably the next step is to file a bug for Instaloader for that URL here:
3 2025-01-03 00:50:35
Re: Insta Login Issue (5 replies, posted in Dropzone Support)
I've just updated the action.
Can you please do a 'Check for Updates' in the Add-on actions tab in Dropzone Settings, and it should prompt you to update the Instagram Downloader action to version 1.7. Install this update and then try the download again.
4 2025-01-02 22:41:51
Re: Insta Login Issue (5 replies, posted in Dropzone Support)
At the end of that error message it says:
Login Checkpoint required. Point your browser to /challenge/action/AXEMzPwzfXuwp2G_SxthYR2m96NHjE7JhZtb375KipBw7T71G3g5LeZU5zddW6cwc8g_zT0/AfzNzwulls2iyB3fTn9b
Try going to the URL it provides with instagram.com added to the front. So for the error output you have there you would goto:
https://instagram.com/challenge/action/AXEMzPwzfXuwp2G_SxthYR2m96NHjE7JhZtb375KipBw7T71G3g5LeZU5zddW6cwc8g_zT0/AfzNzwulls2iyB3fTn9bRun the action again and try going to the challenge URL.
5 2024-12-12 22:46:54
Re: Is it possible to drag files from Dropzone without using mouse? (5 replies, posted in Dropzone Support)
Excellent! Great to hear.
6 2024-12-12 21:38:23
Re: Is it possible to drag files from Dropzone without using mouse? (5 replies, posted in Dropzone Support)
Check you have the 'Run Dropzone Action' shortcut enabled in macOS System Settings -> Keyboard shortcuts -> Services -> Files and Folders.
See screenshot below to clarify:
7 2024-12-12 10:22:00
Re: Is it possible to drag files from Dropzone without using mouse? (5 replies, posted in Dropzone Support)
You can select a file in the Finder and then press Ctrl+Option+Cmd+D to put a file into Dropzone, but no you can't drop files into another app purely using the keyboard currently. It's an interesting idea though and I will consider this for a future version.
8 2024-11-26 05:47:58
Re: DropZone - Drop Notch (1 replies, posted in Feature Requests)
Yep, I agree this could be cool - will have a think about it. Thanks for the feedback.
9 2024-11-26 05:46:28
Re: Image Search not working (2 replies, posted in Dropzone Support)
I have just fixed it. Please reinstall the action from the below URL:
https://aptonic.com/actions/Image%20Search
And after that it should work as expected. Note this action is a bit fragile as Google keeps changing how image search works so it will probably break again at some point in future but it's fixed for now. You will need to be on version 1.6 or later of the action for it to work which can be installed from the above link.
Let me know how you get on.
10 2024-09-06 23:09:18
Re: Dragged out items not being removed from stack (8 replies, posted in Dropzone Support)
That's great to hear. Thanks for the update.
11 2024-09-06 14:03:37
Re: Dragged out items not being removed from stack (8 replies, posted in Dropzone Support)
The update that fixes this (v4.80.20) is out now. You can update from the Dropzone settings in the updates tab.
Let me know how you go with it 
12 2024-09-06 00:08:59
Re: Dragged out items not being removed from stack (8 replies, posted in Dropzone Support)
Thanks for the extra info. Using the Sequoia beta was the key piece.
I've just tested and found this is a bug with Drop Bar under Sequoia.
I will be prioritizing a fix and get back to you shortly when we have an update out that resolves this.
13 2024-09-04 22:57:41
Re: Dragged out items not being removed from stack (8 replies, posted in Dropzone Support)
Yep - that shouldn't happen. Dragging items out of Drop Bar and dropping them into another app should remove them from Drop Bar unless they have been locked. Is it possible the items were locked? They will show a white lock overlay if this is the case.
Otherwise, does relaunching the app or manually clearing all Drop Bars and starting fresh fix this?
If not, is this on the Mac App Store, non-Mac App Store or Setapp version of Dropzone?
14 2024-08-29 06:34:59
Topic: YouTube Downloader not able to play downloaded videos with QuickTime (0 replies, posted in Dropzone Support)
I just thought I would mention that as YouTube has made it harder to download videos that are encoded with H.264, I have made changes to the YouTube downloader action that allows you to auto-convert downloaded videos from the VP9 codec to H.264 which makes them compatible with QuickTime.
To enable auto-conversion: Right-click on the YouTube downloader action in your Dropzone grid, choose Edit from the menu and then tick the ‘Convert to H.264 codec after download’ checkbox as shown below:
You can also tick this option when first adding the action. You must be on the non-Mac App Store version of Dropzone 4.80.18 or later and have the latest version of the YouTube Downloader action installed from the below link:
15 2024-07-05 12:08:19
Re: YouTube Downloader Limited to 360p (3 replies, posted in Dropzone Support)
No problems - Great to hear
16 2024-07-05 07:41:28
Re: YouTube Downloader Limited to 360p (3 replies, posted in Dropzone Support)
I have released an updated version of the YouTube Downloader action that should resolve this for you (v3.1). Reinstall the action from the link below and this should be resolved for you:
17 2024-03-24 23:57:41
Re: Freezing when adding actions (6 replies, posted in Dropzone Support)
Awesome! That's great to hear.
18 2024-03-24 23:50:03
Re: Freezing when adding actions (6 replies, posted in Dropzone Support)
Try closing the app again and then also doing:
defaults delete ~/Library/Preferences/com.aptonic.Dropzone4
Followed by return key in Terminal. Then try it again.
If still not working. Please remove the Setapp version by moving it to trash and see if the issue still occurs with the version direct from our website at https://aptonic.com
19 2024-03-24 23:35:01
Re: Freezing when adding actions (6 replies, posted in Dropzone Support)
Try deleting the Dropzone 4 actions database and settings and trying again:
To do this:
1) Close Dropzone
2) Open a Terminal
3) Paste the following:
rm -rf ~/Library/Application\ Support/Dropzone
4) Press enter
5) Relaunch Dropzone
Then try adding an action again.
20 2024-01-05 04:00:42
Re: Run shortcut from grid action with selected file/text? (2 replies, posted in Feature Requests)
Yes, this is supported. Just configure the Shortcut to receive input (example workflow below):
Then add the shortcut to the grid using the 'Run Shortcut' action. Also make sure you're running the latest version (currently 4.80.7) as the ability for Shortcuts to receive files from Dropzone was just added recently.
21 2024-01-03 05:21:02
Re: Sign in with apple (1 replies, posted in Dropzone Support)
You'd have to create an Imgur account and authorize with that. Apple accounts are not supported for Imgur account linking.
22 2023-12-16 12:27:50
Re: Can't find debug console (8 replies, posted in Dropzone Support)
I have found and fixed the issue causing the debug console not to open when using alternative keyboard layouts such as French AZERTY. The Cmd+Shift+D shortcut will now work regardless of which keyboard layout is chosen.
The fix is out now in version 4.80.5.
23 2023-12-14 01:08:18
Re: Optical glitch (3 replies, posted in Dropzone Support)
This issue is now resolved. Just make sure you're running Dropzone 4.80.4 or later.
24 2023-12-14 01:05:47
Re: "Search by image is unavailable. Please try again in a few hours" (2 replies, posted in Dropzone Support)
I have updated this action to use Google Lens and it should work now. Just make sure you're running version 1.3 of this action or later. You can check which version of the action you're using by right-clicking on the Image Search action in the grid and clicking 'Edit'
The action can be installed from https://aptonic.com/actions/Image%20Search
25 2023-11-20 06:08:11
Re: Can't find debug console (8 replies, posted in Dropzone Support)
That's interesting. Thanks for the info, I will look into that.